What Do You Think About Paid Leave for a Sick Pet?!

An article in the New York Times recently told of a woman who works at Sapienza University in Rome who asked for paid time off because her 12-year-old English setter needed surgery. “My dogs are my family, I had to … Continue reading

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I Think SoCal is Pretty Much Screwed This Winter

If you haven’t heard the news, we here in Southern California are finally starting to see the effects of the massive, gargantuan El Nino the likes of which we have not seen in our lifetimes. And I think it’s going … Continue reading

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I do not have Ebola (I think)

Back when it was just a foreign concept whose name was limited to public health journals and the occasional horror movie, my sister and I used to joke about Ebola. Every time we got the flu and felt like garbage … Continue reading

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What can you say to compliment someone for a look you think is hideous?

We’ve all been in the situation. Your friend, co-worker or relative has spent time and money on a look she thinks is fabulous. But you think she probably should sue whoever did this. What do you say without hurting feelings … Continue reading

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I think I need to break up with Disneyland and its 999 Happy Haunts

I spend a lot of time thinking about customer service, and how we as veterinarians are sometimes so focused on being amazing clinicians we neglect to remember the fact that we are in a customer service industry. You can be … Continue reading

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